Display Messages for Iridium 9505 and 9505a handsets

What do the display messages on my Iridium satellite phone mean?

Power On Messages

Blocked - If the SIM card PIN code is incorrectly entered three times in a row, your satellite phone becomes blocked. Please contact your Satellite Service Provider.

Blocked, Contact Your Supplier - Please contact your www.satphone.co.uk immediately.

Check Card - This message indicates that the SIM card is damaged or inserted incorrectly.

Enter Phone Unlock Code - Your Iridium satellite phone was locked after the last use. Enter your four-digit unlock code and press "OK".

Enter PIN - Enter the 4-8 digit SIM card PIN. If you are unsure what the PIN is, contact your Satellite Service Provider.

Enter PUK - Please contact www.satphone.co.uk.

Insert Card - Power off your phone; make sure your SIM card is inserted completely; and then power your phone on again.

Registering - Your Iridium satellite phone is registering with the network. When the process is complete, you will see "Registered".

Rotate Antenna or Orient Antenna - You also hear a tone when you see these messages. Extend the satellite antenna upward and make sure you have a clear line of sight.

Searching… - The Iridium satellite phone is attempting to establish connection to the satellite.

What do the service light indicators mean?

Alternating Red and Green: An incoming call.

Flashing Green: You are receiving a signal from the satellite, and can place and receive calls.

Flashing Yellow and Red: You did not successfully register with the satellite and cannot receive any incoming calls. Your SIM card may be inserted incorrectly, may not be inserted, or you may be in a restricted area. (See message on phone)

Flashing Red: Satellite Service is not available.

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Please note that satellite telephones require a direct line of sight from the antenna to the satellite. Therefore, phones do not work inside buildings or vehicles unless used with an external antenna. Service in outdoor locations with trees, hills, mountains, buildings or other similar structures or geographical features may impair or prevent the use of satellite communication equipment.

Please note that text messaging service on satellite phones may not be possible to terrestrial mobile phones.

Quick links:

Satphone UK (satphone.co.uk) are specialist satellite phone suppliers of Iridium phone, Thuraya phone, Inmarsat phone and Inmarsat bgan satellite phone high speed data terminals.